Real Sniff's TERMS OF USE
This document is an electronic record in terms of Information Technology Act, 2000 and rules framed thereunder as applicable and the amended provisions relating to electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures.This document is published in accordance with the provisions of Rule 3(1) of the Information Technology (Intermediaries Guidelines) Rules, 2011 that require publishing the rules and regulations, privacy policy and Terms of Use for access or usage of www.realsniff.in website.Real Sniff (hereinafter referred to as Real Sniff) is the owner of the domain name www.realsniff.in
USER AGREEMENT
PLEASE READ THIS TERMS OF SERVICE AGREEMENT CAREFULLY. BY USING THIS WEBSITE OR ORDERING PRODUCTS FROM THIS WEBSITE YOU AGREE TO BE BOUND BY ALL THE TERMS AND CONDITIONS OF THIS AGREEMENT.
This Terms of Service Agreement governs your use of this website www.realsniff.in. Real Sniff offers premium fragrance products for purchase on this Website. This Agreement includes and incorporates by reference the policies and guidelines referenced below. Real Sniff reserves the right to change or revise the terms and conditions of this Agreement at any time by posting any changes or a revised version on this Website. The changed or revised Agreement shall be effective immediately after it is posted. Your continued use of the Website following any such changes constitutes your acceptance of the revised terms.
Real Sniff encourages you to review these Terms of Use whenever you visit the Website to ensure you understand the terms governing its use. If you do not agree to this Agreement please immediately stop using the Website. By accepting these Terms of Use you also agree to be bound by Real Sniff’s Policies including the Privacy Policy as amended from time to time.
IMPORTANT DISCLAIMERS
The following disclaimers are essential for determining the relationship between You and Real Sniff:
- Real Sniff, its associates, affiliates and service providers make no representations or warranties about the accuracy, reliability, completeness or timeliness of any content, information, software, text, graphics, links or communications provided on or through the Website, or that the operation of the Website will be error free or uninterrupted.
- You understand and acknowledge that Real Sniff uses third party service providers to store and process your personal information. Such third parties may store and process your personal information in a country that may not have data protection laws as strong as those applicable to you. Real Sniff provides no guarantee that such third party service providers will fully protect your personal information and shall not be liable for any actions, omissions or negligence of these third parties.
- You understand and acknowledge that Real Sniff will not be liable for any damages arising from financial losses, mental agony or harassment of any kind in the event that www.realsniff.in is compromised by any third party intervention including through viruses, spams, trojans or other circumstances beyond the control of Real Sniff. Real Sniff guarantees no security of personal information in such situations and none of our privacy policies will be applicable until everything on the website is restored to normal.
MEMBERSHIP ELIGIBILITY
Membership on www.realsniff.in is open to all individuals who are eligible to enter into a contract under the Indian Contract Act, 1872. Persons who are incompetent to contract under the Indian Contract Act, 1872 are not eligible to create an account. Any minor i.e. a person below the age of 18 years may use the website only through their legal guardian or parent. Real Sniff reserves the right to terminate any account or refuse services if it is discovered that the user is incompetent to enter into a contract under applicable law.
YOUR ACCOUNT AND REGISTRATION OBLIGATIONS
If you use the Website as a Registered User you are responsible for maintaining the confidentiality of your User ID and Password. You are responsible for all activities that occur under your account. You agree to provide true, accurate, current and complete information during registration. If Real Sniff has reasonable grounds to suspect that the information provided is untrue, inaccurate or incomplete Real Sniff reserves the right to suspend, terminate or block access to your account and refuse access to the Website and its services.
ELECTRONIC COMMUNICATIONS
When you use the Website or send emails or other communications to us you agree that you are communicating with us through electronic records and you consent to receive communications via electronic records from us periodically and as required. We may communicate with you by email or by any other mode of communication. You may unsubscribe from any such emails or newsletters where an option is available as per our privacy policy.
USE OF PRODUCTS AND SERVICES
The products and services provided by Real Sniff on this website are for personal use only. Reselling or redistribution of products purchased through www.realsniff.in is strictly prohibited. Real Sniff reserves the right to take appropriate legal action in such situations.
Please note that we may contact our customers via phone or email for order related queries, tracking updates and marketing communications.
Our fragrance products are non-returnable due to the hygiene and personal care nature of the products.
However in the unlikely event of a damaged, defective or incorrect item being delivered to you please contact us within 24 hours of delivery.
FEES AND SERVICES
Registration and browsing on www.realsniff.in is completely free. Real Sniff does not charge for browsing the website. Charges applicable are limited to the sale price of the product, applicable taxes as per Indian law and delivery charges wherever applicable. If you purchase any product from Real Sniff you are obligated to complete the payment as per our payment policies. Real Sniff reserves the right to cancel orders, suspend or terminate memberships and take legal action in cases of non-payment.
USE OF THE WEBSITE
By using this website you agree and confirm that your use of the Website shall be strictly governed by the following principles:
- You are solely responsible for your information and activities on the Website.
- You shall not host, upload, publish, transmit or share any information that belongs to another person without their consent.
- You shall not publish any content that is harmful, harassing, defamatory, obscene, pornographic, unlawful or otherwise objectionable in any manner.
- You shall not publish any content that harms minors in any way.
- You shall not publish content that violates any law currently in force.
- You shall not publish content that threatens the unity, integrity, defence, security or sovereignty of India.
- You will not copy any content from this website that is the proprietary interest of Real Sniff as doing so may violate our Intellectual Property Rights.
- You will not use any details available on the website to mislead any third person.
- You will not post about Real Sniff on any social media platform or share our content without prior permission.
- You will not infringe upon the trademark of Real Sniff by adopting or using the mark Real Sniff or any mark in which Real Sniff forms an essential feature.
LIMITATION OF LIABILITY
In no event shall Real Sniff be liable for any indirect, incidental, special, consequential, punitive or exemplary damages including but not limited to damages for loss of profits, goodwill, data or other intangible losses arising out of or in connection with the Website, its services or this Agreement.
INDEMNITY
You shall fully indemnify, defend and hold harmless Real Sniff, its owners, licensees, subsidiaries, affiliates and their respective shareholders, officers, directors, agents and employees from any claim, demand or action including reasonable legal fees made by any third party arising out of your breach of these Terms of Use, your violation of any law or the rights of any third party. You also agree to indemnify Real Sniff for any loss, damages or costs resulting from your use of automated tools such as software robots, spiders, crawlers or similar data gathering tools or any action that imposes an unreasonable burden on our infrastructure.
DISPUTE RESOLUTION
Transactions on www.realsniff.in are generally conducted smoothly. However in the event any issue arises Real Sniff has a Dispute Resolution process to resolve matters amicably between buyers and Real Sniff. A dispute can be defined as a disagreement between a buyer and Real Sniff in connection with a transaction on the Website. You may register your grievance by contacting our customer care or writing to us at support@realsniff.in. Real Sniff will make every possible effort to resolve the issue amicably before any legal recourse is considered.
REPORT AN INTELLECTUAL PROPERTY VIOLATION
If you believe your intellectual property rights have been violated through this Website please write to us at support@realsniff.in. Real Sniff will make its best efforts to safeguard your interest. However Real Sniff will not be liable for violation of intellectual property rights caused by third party goods or services. Real Sniff also reserves the right to defend any claims raised against it wherever it deems appropriate.
GOVERNING LAW AND JURISDICTION
This User Agreement and all rules and policies contained herein and any usage of the Website and dealings with Real Sniff shall be governed and construed in accordance with the laws of India subject to the exclusive jurisdiction of courts at Delhi, India.
Realsniff- GRIEVANCE OFFICER
This page is published in accordance with the provisions of Rule 3(11) of the Information Technology (Intermediaries Guidelines) Rules, 2011 requiring the publication of the name and contact details of the Grievance Officer.
The Grievance Officer shall acknowledge or respond to your communication within 36 hours and complaints shall be redressed within 1 month from the date of receipt.
Accordingly, the Grievance Officer for the purpose of Your personal delicate information as governed by the Privacy Policy is:
Name: Mayank verma
GENERAL
No provision of this User Agreement shall be deemed to constitute a partnership or agency between you and Real Sniff and you shall have no authority to bind Real Sniff in any manner.
If any clause of this Agreement is deemed invalid or unenforceable such clause shall be deemed severable and shall not affect the validity of the remaining clauses.
This Agreement sets forth the entire understanding between You and Real Sniff with respect to its subject matter. You cannot assign or transfer this Agreement or any rights granted hereunder to any third party. Real Sniff reserves the right to change these Terms and Conditions at its sole discretion at any time by posting changes on the website. Changes are effective immediately upon posting. Your continued use of the website constitutes your agreement to all such changes.
Disclaimer: Real Sniff fragrance products are crafted using premium and carefully selected ingredients. Despite all efforts and precautions taken to ensure our products are safe for use it is possible that certain ingredients may cause allergic reactions in some individuals or may adversely affect individuals with pre-existing conditions. Please review the ingredients and usage instructions accompanying each product to ensure they are suitable for you. It is your sole responsibility to seek appropriate medical or dermatological advice before using any product you may be sensitive to. You agree that Real Sniff will not be responsible or liable for any product related issues including any allergic reactions arising from the use of our products. For all purchases made through www.realsniff.in you will be entitled to the conditions provided in detail with the product packaging.