Privacy Policy
Last Updated: April 25, 2026
Real Sniff operates this store and website www.realsniff.in including all related information, content, features, tools, products and services in order to provide you with a premium fragrance shopping experience (the “Services”). This Privacy Policy describes how we collect, use and disclose your personal information when you visit, use or make a purchase through the Services or otherwise communicate with us.
Please read this Privacy Policy carefully. By using and accessing any of our Services you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use and disclosure of your information as described herein.
Personal Information We Collect
When we use the term “personal information” we refer to information that identifies or can reasonably be linked to you. We may collect the following categories of personal information depending on how you interact with our Services:
Contact Details including your full name, billing address, shipping address, phone number and email address.
Financial Information including payment card details, transaction details, form of payment and payment confirmation information.
Account Information including your username, password, security questions and account preferences.
Transaction Information including products you view, add to cart, wishlist or purchase and your order history including returns or cancellations.
Communications including information you share when contacting our customer support team or sending us any inquiry.
Device Information including your device type, browser, IP address, network connection details and unique device identifiers.
Usage Information including how and when you interact with and navigate our website and services.
How We Use Your Personal Information
We may use your personal information for the following purposes:
To Provide and Improve Our Services including processing your orders and payments, fulfilling deliveries, managing returns and exchanges, maintaining your account, remembering your preferences and creating a personalized shopping experience tailored to your fragrance preferences.
Marketing and Advertising including sending you promotional communications by email, SMS or other channels and showing you relevant advertisements based on your browsing and purchase history on our website or other platforms.
Security and Fraud Prevention including authenticating your account, securing payment transactions, detecting and investigating potentially fraudulent or unauthorized activity and protecting the safety of our platform and users.
Customer Communication including responding to your queries, providing customer support, sending order updates and maintaining our relationship with you.
Legal Compliance including complying with applicable laws, responding to valid legal process or requests from law enforcement or government authorities and enforcing our Terms and Conditions.
How We Disclose Your Personal Information
We may disclose your personal information to third parties in the following circumstances:
- With vendors and service providers who perform services on our behalf such as payment processing, order fulfillment, shipping, cloud storage, data analytics and customer support.
- With business and marketing partners to provide advertising and marketing services relevant to your interests.
- When you direct or consent to us sharing your information with third parties such as when using social media integrations or login features.
- With our affiliates or within our corporate group for internal business purposes.
- In connection with a business transaction such as a merger, acquisition or restructuring.
- To comply with applicable legal obligations, respond to legal process, enforce our Terms and Conditions or protect our rights and the rights of our users.
Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience, remember your preferences, analyze website traffic and deliver relevant advertisements. You may manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of our website.
Third Party Websites and Links
Our website may contain links to third party websites or platforms not operated or controlled by Real Sniff. We are not responsible for the privacy practices, security or content of such third party sites. We encourage you to review the privacy policies of any third party websites you visit. Our inclusion of such links does not imply any endorsement of those platforms or their operators.
Security of Your Information
We take reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, misuse or alteration. However please be aware that no security measure is completely foolproof and we cannot guarantee absolute security of your data. We recommend that you do not share your account credentials with anyone and use secure channels when communicating sensitive information with us.
Retention of Your Information
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy including maintaining your account, providing our Services, complying with legal obligations, resolving disputes and enforcing our agreements. When your personal information is no longer required we will securely delete or anonymize it.
Your Rights and Choices
Depending on applicable law you may have the following rights regarding your personal information:
Right to Access — You may request access to the personal information we hold about you.
Right to Delete — You may request deletion of your personal information from our records subject to certain legal exceptions.
Right to Correct — You may request correction of any inaccurate personal information we maintain about you.
Right to Portability — You may request a copy of your personal information in a structured format and request its transfer to a third party where applicable.
Marketing Opt-Out — You may opt out of receiving promotional communications from us at any time by clicking the unsubscribe link in our emails or contacting us directly. Please note that opting out of marketing communications will not affect transactional emails related to your orders or account.
To exercise any of these rights please contact us using the details provided below. We may need to verify your identity before processing your request. We will respond to all requests in a timely manner as required by applicable law.
International Data Transfers
Your personal information may be transferred to, stored and processed in countries other than where you reside. We take appropriate measures to ensure that any international transfer of your personal information is carried out in compliance with applicable data protection laws and with appropriate safeguards in place.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements or operational needs. Any updates will be posted on this page with a revised “Last Updated” date. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Your continued use of our Services following any changes constitutes your acceptance of the updated Privacy Policy.